VDI Integration
Connect VDI-compliant telemetry devices for real-time machine data.
What is VDI?
VDI (Vending Data Interchange) is an industry-standard protocol for vending machine telemetry. VendVice supports VDI 2.0 for receiving:
- Real-time sales events
- Machine status updates
- Inventory level changes
- Error alerts
Setting Up
Prerequisites
- VDI 2.0 compliant telemetry device
- Device configured to send to VendVice endpoint
Configuration
- Go to Integrations > VDI
- Click Add Device
- Enter device information:
- Device ID
- Machine assignment
- Copy the webhook URL
- Configure your VDI device to send data to this URL
Webhook Endpoint
Your VDI webhook URL:
https://api.vendvice.com/vdi/webhook/{your-tenant-id}
Configure your VDI device to POST events to this endpoint.
Supported Events
VendVice processes these VDI events:
| Event Type | Description |
|---|---|
| SALE | Product vended |
| STOCK | Inventory change |
| STATUS | Machine status update |
| ERROR | Machine error/alarm |
Real-Time Dashboard
With VDI connected, your dashboard shows:
- Live sales as they happen
- Instant low-stock alerts
- Machine offline notifications
- Error alerts
Message Log
View all received VDI messages:
- Go to Integrations > VDI
- Click Message Log
- Filter by device, date, or event type
Troubleshooting
No Data Received
- Verify webhook URL is correct
- Check device network connectivity
- Review device VDI configuration
Events Not Processing
- Check message log for errors
- Verify device is mapped to a machine
- Contact support with message samples